Our Family Advice and Guidance Service
Life doesn’t come with a manual but that doesn’t mean families have to navigate challenges alone.
At 1st Place, we understand that parenting can be both rewarding and overwhelming. Whether you're facing difficulties with your child’s behaviour, looking for support with housing or benefits, or just need someone to talk to, our Family Advice and Guidance service is here to help.
What We Offer
Our free and confidential telephone service provides families with access to trusted advice and practical support. Whether it's a quick question or a complex situation, we are here to listen, understand, and guide.
We can help with:
Parenting support and behaviour strategies
Housing and benefit advice
Early years education queries
Mental health and emotional wellbeing support
Accessing local services and childcare
Referrals to specialist services where needed
Sometimes, getting the right help means connecting with other expert services. Our team works closely with a range of local partners and agencies so if we can’t help directly, we’ll make sure you’re signposted or referred to someone who can.
📅 Book Your Call
Our team is available:
Monday to Friday, from 9 AM to 5 PM.
To book a slot, call the 1st Place reception on:
📞 020 7740 8070
Whether you're looking for reassurance or practical next steps, we're here to support you and your family every step of the way.